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Quality and Traffic Safety Management

Updated: Jun 28, 2019

The spread of the European Union has brought a challenge that has been waiting for tens of years, which is the creation of a single transport system in Europe. In road traffic this is already felt, but the rail is still dead.


One of the major challenges has thus become the development of railway traffic. Special attention has been paid in this development to the safety of traffic and to the establishment of a safety management system. The quality of the timetable and the increase in work in passenger and freight traffic are left to rail companies. Thus, the expected positive impacts and the significant investment in the railway infrastructure were left out. This was especially the case for countries with a smaller volume of rail traffic. This can be seen in the last reports of the European Commission.


Positive experiences of establishing a safety management system in railway companies with the recognition of their basic elements can be applied to the establishment of systematic timetable management in railway companies. An additional basis for such a decision is the application of ISO standards, in particular the ISO 9001 standards. Challenges in these activities have arisen due to the lack of recognition of the requirements of the ISO 9001 standard in the regulatory framework related to the railway system. In addition to this, the closure of railway management to change is underlined, as well as insufficient knowledge of quality managers with the rail system.


The biggest challenge for railway system development from the transport aspect was the division of the unique technological process of creating transport services. This unique technological process should be divided into separate technological subprocesses within the infrastructure manager and railway carriers. The train line with its transport flows and material technical resources in this technological process was the first phase; the planning phase. Freewheeling activities have been devalued by dividing the unified railway system into place rather than being strengthened. For this reason, the research of railway management has been carried out for the purpose of drawing up a rally management model in order to find the direction of exit from recognized challenges.


Author: Dražen Kaužljar

Source: ŽELKON 2018, Niš, Serbia


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